Dubai: If you are someone who has received parking fines in the past, because you forgot to renew your ticket in Dubai, this service is for you – the Dubai Roads and Transport Authority (RTA) provides an auto-renewal option on its official smartphone application ‘RTA Dubai’, which makes sure you are never caught unawares because you did not remember to renew the parking.
Here is a step-by-step guide on how you can use the auto-renewal service.
Step 1: Download the app
The ‘RTA Dubai’ app is available for Apple, Android and Huawei devices. You would need to first download the app, before setting it up.
Step 2: Set up your RTA account
Open the app and tap on ‘Login/Register’ on top of the screen.
If you already have a UAE Pass account or an RTA account, log in using either of these two accounts.
Otherwise, tap on ‘register’ and follow these steps:
• Fill in the registration form, by providing your username, email address and mobile number.
• Set a password and confirm.
• First, an email will be sent to you, with a One-time Password (OTP). Once you enter this OTP, you will be able to log in.
• An OTP will then be sent to your mobile number, as a two-step verification process.
Once you have entered the second OTP, your account will be validated and you can continue to the next step.
1. Apple Pay
2. DubaiNow account
3. SMS (this would incur an additional SMS charge of 30fils)
4. Credit or debit card
Step 3: Pay for parking through the app
- On the home page, tap on ‘parking’ and then select ‘Pay public parking fees’.
- The app will then detect the parking zone you are in automatically. You can also select the parking zone, by moving the pin on the map or entering the zone number in the search bar.
- The app will give you details of the parking zone timings, and the parking charges based on the number of hours. Then, tap on ‘Ready to pay?’.
- Tap on ‘manage vehicles’ and then add the plate details like plate number and the emirate in which the car is registered.
- Next select the duration of parking and then tap on ‘pay’.
- Select the payment method from the options provided, and tap on ‘next’.
The app will then give you a parking ticket summary.
Step 4: Select the auto renewal option
This is the step where you can then select the ‘auto renewal’ option, if you want to pay for just an hour, but are not sure if it may take you longer.
Enable the ‘ticket auto renewal’ option using the toggle button. The app will ask you to confirm this selection.
Tap on ‘continue’.
Now, your ticket will be renewed automatically and you do not have to worry about being fined for an expired ticket.
However, it is also important to then remember to disable this option, once you are about to leave the parking space.
Step 5: Disable auto renewal
In order to disable auto renewal, simply open the app once again and tap on the ‘parking’ option on the home page. You will then see that the ‘auto renewal’ option is enabled. Use the toggle button to disable it and confirm your selection.
